Infectionprotection
Infection
protection
Our protective measures for your safety
From April 30, 2022, the obligation to wear a mask in public spaces will be lifted by the Hamburg Senate.
Wearing a mask is voluntary.
The following measures also apply:
- Employees and guests are obliged to wear a medical mask or FFP2 mask in public areas up to the table or seat.
- Door handles and handles, handrails and elevator buttons as well as card devices are regularly disinfected.
- Dispensers with hand disinfectant are available throughout the house.
- The ventilation system in the restaurant constantly supplies you with fresh air from the floor outlets and diverts the exhaust air through ducts in the ceiling. This prevents the formation of infectious aerosols in the room air. It is not a circulating air system.
- For your own safety, keep your distance from other people.
We ask you to refrain from visiting the east Restaurant in the event of symptoms of illness such as fever and cough.
Do you have any questions?
If you have any further questions about our hygiene and infection control measures, please feel free to email us at
restaurant@east-hamburg.deA visit to the east -
Step by step
Step 1 -
Reserve your table
Please reserve a table before your visit to east by phone: +49 (0) 40 30 99 33, by e-mail at: restaurant@east-hamburg.de or via the "book now" button on the website.Please note that you are currently only allowed to sit at a table with a maximum of ten people from different households.We also ask that you be sure to honor your reservation. Please let us know well in advance if you are unable to attend.
Step 2 -
Arriving at the restaurant
If possible, travel by your own car. The public parking garage at Simon-von-Utrecht-Strasse 31 offers parking subject to availability. Out of consideration for other guests and our staff, please enter the building only wearing mouth and nose protection and first register at the reception desk in the restaurant.
Please use the disinfectant dispensers provided and maintain a minimum distance of 1.50m from other guests and the staff.
In order to be able to trace any chains of infection, we are required by law to collect some of your personal data, which may be transmitted to the health department. Your data will be treated confidentially according to DSGVO and will be destroyed after four weeks.
Step 3 -
We guide you to your table
Wait at the reception until you are escorted to your seat by our host staff and take your wardrobe with you to your table. Free seating is unfortunately not possible at this time, we ask for your understanding.
Step 4 -
Service in the restaurant
Your service staff will bring a QR code to your table, which you can scan with your smartphone. This gives you contactless access to the menu and wine list. If you wish, you can also receive a printed menu, which will be disposed of after a single use. Feel free to ask your service representative for current daily specials, recommendations, etc.
We recommend that you wash your hands thoroughly before eating. Washrooms are available in the basement. A barrier-free washroom is located on the first floor. Please put on your mouth and nose protection when going to the washrooms.
Step 5 -
The order comes
Presenting, carving or preparing at the table, is unfortunately not possible at the moment. Items that are used by more than one person (salt and pepper shakers) may not be placed on the tables for hygienic reasons. If necessary, please ask your service staff.
Schritt 6 -
Tschüss and good night
Of course, you have the option of contactless payment by credit card (Visa, Mastercard, Amex). Please refrain from payments with cash.When leaving the restaurant and the building, please wear your mouth and nose protection and ensure sufficient minimum distance to other guests and the service staff.