Musical tickets and the ideal enhancements for your stay

Concierge Services

Tickets for musicals, dining recommendations and much more

Whether you'd like to experience one of Hamburg's thrilling musicals, explore the harbour, or are looking for a restaurant suited to your taste, do not hesitate to ask — even before your arrival at east. The team assisting Guest Relations Manager and Concierge Peter Praunsmändtl will be glad to fulfill any special wishes you may have during your stay with us. We'll assist you with personal recommendations and bookings to ensure a memorable stay in Hamburg. Do not hesitate to contact our concierge team at any time:

Phone: +49 (0) 40- 30 99 32 10
E-Mail: concierge@east-hamburg.de

Enhancements for your stay at east

Next to your table reservation, you can also book romanic extras for your room or grab the best appointments for massage or beauty treatments. Book your private shuttle service or your seat for the Hamburg city tour in advance. So, your stay will be unforgetable. Here we have an overview for you:

Late Check-out:

  • Sleep until 2.00 pm on your departure day for EUR 30,00
  • Sleep until 4.00 pm on your departure day for EUR 60,00

Champagne in your room:

  • Bottle Moët & Chandon 0,75l for EUR 85,00 
  • Bottle Geldermann Carte Blanche 0,75l for EUR 45,00

Romantic package for EUR 179,00:

  • Bottle Moët & Chandon 0,75l
  • Rose leaves on your bed
  • Fresh fruits
  • Wellness double treatment (45 Minuten) at east Body & Soul (appointment depends on availability)
  • Late Check-out 4.00 pm

Naughty but nice package for EUR 129,00:

  • Bottle Moët & Chandon 0,75l
  • Secret passion adventure kit for men & women
  • Sweets out of our Pâtisserie
  • Late Check-out 4.00 pm

Good night package for you dog: 

  • inkl. Körbchen, Decke & Co zu EUR 25 EUR pro Tag

East happy feet:

  • Allow your tired feet a time out with footbath, peeling, hot compresses and pleasend foot massage for EUR 40,00

Lomi Lomi Nui:

  • Temple massage with wavy movements and flowing rhythm (ca. 60 minutes) for EUR 85,00

Abhyanga Massage:

  • Smooth ayurvedic full body massage with heated precious oils (ca. 60 minutes ) for EUR 85,00

Hot Stone Massage:

  • Relax massage with hot stones on skin for a sustained relaxation experience (ca. 75 minutes ) for EUR 100,00

Beauty freshness boost:

  • Hyaluron Booster for an immediate freshness effect with skin cleaning, hyaluronic serum, mask, pressure point massage and day care (ca. 50 minutes) for EUR 65,00

Classic massage:

  • For easing of muscles (ca. 60 minutes) for EUR 75,00

East – holiday together:

  • Double treatment Lomi Lomi Nui (ca. 60 Minuten) inkl. vitamin welcome drink, blossom aroma footbath, facial refreshment incl. cleaning, brush massage and final skin care (ca. 100 minutes) for EUR 249,00

Shuttle to airport*

  • in a Porsche Panamera or a Porsche Cayenne for EUR 59,00
  • Please tell us your flight number.

Shuttle to main station*

  • in a Porsche Panamera or a Porsche Cayenne for EUR 59,00
  • Please tell us your train connection.

More information to our shuttle service you will receive here.

* service powered by Porsche Zentren in Hamburg

Port cruise for EUR 18,00

  • Start at Landungsbrücken(all full hour)
  • Duration: ca. 1 hour
  • Provider: "Barkassen Meyer"
  • The tickets you will receive from your concierge.

Hop on – hop off city tour for EUR 16,00

  • Start at Landungsbrücken (all 20 minutes)
  • With 15 stops 
  • Duration without getting out of the bus ca. 1,5/2 hours.
  • Provider: "Blaue Linie"
  • The tickets you will receive from your concierge.

Kieztour from locals through St. Pauli for EUR 20,00

  • Start at St. Pauli Tourist Office daily at 7.00 pm
  • Duration: 2,5 hours
  • Provider: St. Pauli Tourist Office
  • The tickets you will receive from your concierge.

Is there something on your mind?

Your opinion is very important to us. Our guest relations team is always looking forward to your suggestions, constructive criticism and, of course, positive feedback.

Phone: +49 (0) 40 - 30 99 30
E-Mail: guestrelations@east-hamburg.de 

Have a look into our feedback here:

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