Here are the answers to all your questions
Answers to all your questions
east in general
There is something to discover in Hamburg at any time of the year - it is especially beautiful in Hamburg in spring and summer, where the climate is relatively mild all year round. It is better to arrange your travel time according to the numerous events in the city.
You can find the best price directly on our website: we offer room rates that no search engine can match. If you pay immediately, you will also receive 10% on the Non-Flexible Rate. If no availability is indicated for your desired dates, please contact us by phone +49 (0) 40 - 30 99 30 or by e-mail: email@example.com
Included in your hotel stay is the use of the east Sporting Club and the Body & Soul Spa, as well as free W-LAN with a speed of up to 15 MBit/s. You will also receive a bottle of VIVA CON AGUA on arrival.
Up to the age of 2 years we offer you an additional baby bed in your room free of charge. From the age of 3 years, it is possible to book an extra bed in the room category Large and above. Please contact us in advance by telephone +49 (0) 40 - 30 99 30 or by e-mail: firstname.lastname@example.org
Of course. For EUR 25,00 per day your four-legged friend gets a separate dog sleeping place in the room.
It is possible to book an extra bed in the room category Large and above. Please contact us in advance by telephone +49 (0) 40 - 30 99 30 or by e-mail: email@example.com
Depending on availability and room category this is of course possible. Please contact us in advance by telephone +49 (0) 40 - 30 99 30 or by e-mail: firstname.lastname@example.org
If you have booked the Non-Flexible Rate, cancellations and changes are excluded and you must pay the full amount when booking. With the Flexible Rate you can cancel free of charge until 06.00 p.m. the day before and you pay the full amount directly on site. In case of later cancellation, the hotel reserves the right to charge 90% of the accommodation price from the credit card. If you do not arrive, we reserve the right to charge you 100% of the overnight price.
You can find a PORSCHE charging station für your electric vehicle (for all car models) on the upper deck of the parking garage. Electric Porsche cars charge for free. Charging line: 11kW, Mode 3-cabel connection.
Charging time depends on specific vehicle and current charge status.
Our reception is open 24 hours a day, seven days a week. There we are happy to help you with reservations for our east cosmos restaurants and the Body & Soul Spa. Ask us also for insider tips & tricks for an unforgettable stay.
Check-in is guaranteed daily from 4.00 pm. If you arrive before, we will be happy to store your suitcases until you check in. The regular check-out on the day of departure should take place by 12.00 noon. On request and depending on availability, the checkout can be done until 2.00 pm (plus EUR 30,00) or 4.00 pm.(plus EUR 60,00) be extended.
For the perfect start of the day, our delicious à la carte breakfast awaits you, which you can of course also paid on site. Choose between generously garnished sandwiches, eggs all style, cereals, fruit salat, waffles and so on.
Breakfast is also availbale for guests witout hotel booking.
More information is available here.
The east Hotel is the ideal starting point to experience and discover Hamburg up close! With a central location in the heart of St. Pauli, you are right in the middle of the action and yet far away from the hustle and bustle. While the quiet Hamburg harbor is just around the corner, the Reeperbahn invites you to celebrate with its countless bars, restaurants and clubs. Also, in the “Sternschanze”, which can be reached on foot in about 15 minutes, you can eat, drink and turn night into day. If you want to get to the bottom of Hamburg's history, you've come to the right place in the neighboring “Speicherstadt”, which borders directly on the “HafenCity”. For the shopping addicts among you, Hamburg is a true paradise: “Mönkebergstraße” and “Jungfernstieg” invite you to stroll and feast for hours. Also be sure to explore the green “Eppendorf” and “Uhlenhorst” with small boutiques and restaurants or lie in the sun in the city park. More information is available here.
Restaurant & bar
Whether in Yakshi's Bar, the Bacardi and Bombay Lounge or on the patio terrace of Dedon Island - our bars and lounges are as versatile and extensive as the drink’s menu. The Yakshi's Bar is open daily from 08.00 am until open end. The Bombay Lounge with outside terrace is not subject to specific opening hours and is available to you as “working space". Furthermore, both lounges can be booked exclusively.
You can easily make a resrevation via phone: +49 (0) 40 30 99 33.
We recommend a reservation especially on weekend days.
Do you aktually know our other restaurants in Hamburg?
- Light Euro-Asian cuisine with sushi and low-carb dishes as well as an enormous selection of wines, topped up with a view to Elbphilharmonie awaits you at coast by east in the HafenCity.
- Tender meat enjoyment with steaks and filllets, as well as creative cross-over cuisine with a vegetarian part, an impressive cocktail culture and a view over Hamburg is ready for you at clouds - Heaven's Bar & Kitchen at the tip of famous Reeperbahn.
In addition to our restaurant with 230 seats, the Bombay Lounge is the perfect location for company celebrations and private events for up to 24 people. The lounge has a private outdoor terrace overlooking our landscaped courtyard “Dedon” Island. More information is available here.
All restaurants of the east cosmos (east Hamburg, clouds - Heaven's Bar & Kitchen, coast by east) rely on local traditions when compiling their menus and obtain the ingredients from the best producers and farmers from Germany, Spain and Asia, among others. The direct relationship and close contact with our suppliers are important to us - because we not only want to offer you dishes with stories, but also to process each individual product in a particularly sustainable way. More information here.
At clouds - Heaven's Bar & Kitchen in the Dancing Towers you can enjoy exceptional crossover cuisine with a view over Hamburg. Our coast by east at the HafenCity location with an unobstructed view of the Hamburg Elbe Philharmonic invites you to enjoy seafood. The adjoining coast enoteca on the Marco Polo Terraces offers the finest Italian delicacies. Our latest addition is the Störtebeker Elbphilharmonie in Hamburg's new landmark, the Elbphilharmonie.
Conference & events
The east Conference area with 12 meeting rooms, private cinema and lounges is versatile. With rooms in different sizes, they offer the perfect location for your conference in Hamburg. You will find even more conference options in our neighboring clouds event floor on the 22nd floor of the Dancing Towers on the Reeperbahn. More information is available here.
You can book our Bombay and Bacardi Lounge as well as the conference rooms individually for your event - no matter if it is a company party, birthday or wedding. With rooms in different categories and sizes we create the perfect location for your event in Hamburg. More information is available here.
With our bars and lounges, the east Ballroom and the hotel's own Wedding Chapel & Garden, the east Hotel offers the perfect setting for your big day. For this purpose, we design menus, buffets or barbecues according to your preferences. More information is available here.
Of course, we will prepare first-class catering for your event - from menu to buffet to BBQ, everything is possible. Please feel free to contact us personally by phone +49 (0) 40 30 99 34 or by e-mail email@example.com in connection.
Fitness & wellness
Due to safety reasons, the sauna area of the east Body & Soul Spa is currently only accessible by appointment at the reception and only for people from the same household or room.
Please ask for free timeslots at the reception desk. You will then be given an access card for the sauna area.
If you would like to receive a soothing massage, please book your desired treatment online.
You will be granted access to the treatment rooms at the time of your massage appointment.
Thank you for your understanding.
Our Body & Soul Spa offers relaxation for body and soul. Pamper yourself with a soothing massage. You can find the treatments here.
You can book your desired date simply at the reception, by phone +49 (0) 40 30 99 32 22, e-mail firstname.lastname@example.org or online.
Our east Sporting Club is open daily from 7.00 am till 10.00 pm hours for our hotel guests. It is located in the east Village on the 1st floor on the right.